{"id":31270,"date":"2022-07-06T06:00:00","date_gmt":"2022-07-06T11:00:00","guid":{"rendered":"https:\/\/freshcup.com\/?p=31270"},"modified":"2022-07-06T09:26:50","modified_gmt":"2022-07-06T14:26:50","slug":"what-you-need-to-know-about-coffee-shop-software","status":"publish","type":"post","link":"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/","title":{"rendered":"What You Need To Know About Coffee Shop Software"},"content":{"rendered":"\n<p>Owning and operating a small business is a numbers game. Apps and software fill operational gaps in coffee shops, from employee payroll to monitoring green coffee inventory and usage. If you\u2019re not careful, apps and software\u2014although beneficial to a caf\u00e9\u2019s efficiency and organization\u2014can drastically cut into profit margins.<\/p>\n\n\n\n<p>Certain types of software and <a href=\"https:\/\/freshcup.com\/automation-in-coffee-shops\/\">automation<\/a> are necessary, such as an integrated point-of-sale (POS) system like <a href=\"https:\/\/www.clover.com\/\">Clover<\/a>, <a href=\"https:\/\/pos.toasttab.com\/\">Toast<\/a>, or <a href=\"https:\/\/squareup.com\/us\/en\">Square<\/a>. Other software necessities include accounting software like Quickbooks and employee scheduling apps that aid in managing labor costs, employee shifts, and payroll, such as <a href=\"https:\/\/joinhomebase.com\/\">Homebase<\/a>, <a href=\"https:\/\/www.7shifts.com\/\">7Shifts<\/a>, and <a href=\"https:\/\/wheniwork.com\/\">When I Work<\/a>.<\/p>\n\n\n\n<p>Beyond the essentials, numerous apps and types of software can provide immediate and long-term benefits to a coffee shop. Online ordering apps increase daily revenue, loyalty program software builds community while driving repeat orders, and digital marketing platforms extend promotional opportunities through various sales and communications channels. <em>But each software comes at a cost\u2014and not always a financial one.<\/em><\/p>\n\n\n\n<p>Software can also cost businesses significant employee time and effort, two of a coffee shop\u2019s most valuable assets. And, with so many different software platforms to choose from, the pressure to pick the right option is overwhelming.&nbsp;<\/p>\n\n\n\n<p>The next time you\u2019re thinking about purchasing new software to solve a problem at your coffee shop, take a moment to follow this quick evaluation process. By the end, you\u2019ll know if a piece of software will be a valuable investment for your business or another costly hindrance to daily operations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Assess the Need<\/strong><\/h3>\n\n\n\n<p>Software is designed to serve a particular need or solve a challenge. For coffee shops, this need could be increasing order efficiency, handling orders from your online store, or streamlining email campaigns to your loyal customers.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/conor-brown-q32NPl_biRU-unsplash-1024x682.jpg\" alt=\"\" class=\"wp-image-31272\" srcset=\"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/conor-brown-q32NPl_biRU-unsplash-1024x682.jpg 1024w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/conor-brown-q32NPl_biRU-unsplash-500x333.jpg 500w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/conor-brown-q32NPl_biRU-unsplash-768x512.jpg 768w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/conor-brown-q32NPl_biRU-unsplash-1080x720.jpg 1080w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/conor-brown-q32NPl_biRU-unsplash-610x407.jpg 610w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/conor-brown-q32NPl_biRU-unsplash-200x133.jpg 200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>While coffee shop software has good intentions, it comes with a hefty price tag. If you were to purchase software for every need in our coffee shop, you\u2019d be out of business in no time.&nbsp;<\/p>\n\n\n\n<p>First, ask yourself, \u201cCan my problem be solved internally without adding another monthly expense?\u201d If not, then a software program or app may help manage your needs.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Do Your Research<\/strong><\/h3>\n\n\n\n<p>Don\u2019t settle for the first app you find. Take the time to research what software options exist for your specific needs.<\/p>\n\n\n\n<p>Suppose you\u2019re looking to offer online ordering, for example. In that case, coffee shops can choose from a myriad of first-party mobile app developers like <a href=\"https:\/\/www.espressly.co\/\">Espressly<\/a>, opt into an industry-aligned third-party platform like <a href=\"https:\/\/joe.coffee\/\">joe<\/a> or <a href=\"https:\/\/get.cloosiv.com\/\">Cloosiv<\/a>, or enroll with a third-party delivery service such as <a href=\"https:\/\/www.ubereats.com\/\">Uber Eats<\/a> and <a href=\"https:\/\/www.doordash.com\/\">DoorDash<\/a>.<\/p>\n\n\n\n<p>When researching your options, consider the following:<\/p>\n\n\n\n<ul><li><strong>POS Integration \u2014 <\/strong>Does this software integrate with your POS system for ease of use and reporting? If not, how will employees or necessary personnel access this software? Check if your POS system already has the specific function (inventory, employee scheduling, online ordering, etc.) built into the platform.<\/li><\/ul>\n\n\n\n<ul><li><strong>Features \u2014 <\/strong>Does the software have all the features you need to solve your problem? If so, are they available in a pricing plan you can afford? If not, you may need to purchase additional apps or integrations to access the necessary features.<\/li><\/ul>\n\n\n\n<ul><li><strong>Hardware &amp; Equipment \u2014 <\/strong>Will you need to purchase additional hardware or external equipment to fully realize the benefits of a software? This is often the case with software dedicated to coffee quality, such as sample roasters and TDS meters.<\/li><\/ul>\n\n\n\n<ul><li><strong>Competitors \u2014 <\/strong>Compare all the software solutions available to you. While one platform may have a better price point, another may have all the features you need.\u00a0<\/li><\/ul>\n\n\n\n<p>It\u2019s always tempting to default to whatever new software or app is trending in the industry. As a business owner, it\u2019s your responsibility to research and determine which software suits your needs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Do the Math<\/strong><\/h3>\n\n\n\n<p>Software pricing models vary. Some only require a one-time fee to download, while others require a monthly subscription plus a handful of extraneous fees.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/quickorder-LbInNgbm_Ts-unsplash-1024x682.jpg\" alt=\"\" class=\"wp-image-31271\" srcset=\"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/quickorder-LbInNgbm_Ts-unsplash-1024x682.jpg 1024w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/quickorder-LbInNgbm_Ts-unsplash-500x333.jpg 500w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/quickorder-LbInNgbm_Ts-unsplash-768x512.jpg 768w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/quickorder-LbInNgbm_Ts-unsplash-1080x720.jpg 1080w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/quickorder-LbInNgbm_Ts-unsplash-610x407.jpg 610w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/quickorder-LbInNgbm_Ts-unsplash-200x133.jpg 200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>Common software fees can include:<\/p>\n\n\n\n<ul><li><strong>Credit card processing fees \u2014<\/strong> A standard processing fee applied to all credit card transaction fees. Typically around 2-3% of the transaction amount.<\/li><\/ul>\n\n\n\n<ul><li><strong>Transaction fees \u2014 <\/strong>An additional fee per transaction. Depending on the software or app, this can range from a few cents to upwards of $0.50.<\/li><\/ul>\n\n\n\n<ul><li><strong>Volume fees \u2014<\/strong> Roasting, shipping, and other coffee software may structure their pricing model based on output volume. Once a specific volume threshold is reached, a fee is incurred or a subscription upgrade is required.<\/li><\/ul>\n\n\n\n<ul><li><strong>Onboarding fees \u2014<\/strong> Some software-as-a-service (SaaS) companies will charge an onboarding fee if training is required before using the software.<\/li><\/ul>\n\n\n\n<p>Make sure you thoroughly understand exactly what you\u2019re paying for by doing the math before signing up. If relevant, calculate how much you\u2019ll pay per month, year, and transaction.<\/p>\n\n\n\n<p>Once you have the estimated cost of the new software, determine if its benefits outweigh the cost. The answer won\u2019t always be crystal clear or concrete. Perhaps this new software will free up time for your employees to do more valuable work, leading to greater overall return. Maybe the app streamlines specific administrative processes, giving your managers more one-on-one time with employees.<\/p>\n\n\n\n<p>However, if the cost of the software is outside of your <a href=\"https:\/\/freshcup.com\/creating-a-budget-that-works-for-you\/\">budget<\/a>\u2014but the features would be an asset to your operation\u2014it never hurts to ask if discounts are available. Some SaaS companies have discounts for small businesses or other promotional opportunities.&nbsp;<\/p>\n\n\n\n<p>Also, consider whether using the software\u2019s free plan is a viable option. Free plans are an excellent way to experiment with the software and determine if it\u2019s worth paying for full access.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Evaluate the Internal Implications<\/strong><\/h3>\n\n\n\n<p>Remember, implementing new software costs more than money. It costs time and mental and emotional labor.<\/p>\n\n\n\n<p>Determine how long the onboarding process will take. Minutes? Days? Is it an easy, DIY process, or will you require the expertise of a tech professional?<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/austin-distel-744oGeqpxPQ-unsplash-1024x682.jpg\" alt=\"\" class=\"wp-image-31273\" srcset=\"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/austin-distel-744oGeqpxPQ-unsplash-1024x682.jpg 1024w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/austin-distel-744oGeqpxPQ-unsplash-500x333.jpg 500w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/austin-distel-744oGeqpxPQ-unsplash-768x512.jpg 768w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/austin-distel-744oGeqpxPQ-unsplash-1080x720.jpg 1080w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/austin-distel-744oGeqpxPQ-unsplash-610x407.jpg 610w, https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/austin-distel-744oGeqpxPQ-unsplash-200x133.jpg 200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>Consider how this new app or software will affect your employees\u2019 daily lives. Will baristas have yet another task to complete while on bar? Or will adding an app ultimately streamline their workflow, providing a more sustainable shift structure?<\/p>\n\n\n\n<p>Once installed, think about how you will communicate the details of the new software to employees. For complex programs or apps, you may need to organize time beyond the regular shift schedule to train employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Read Reviews&nbsp;<\/strong><\/h3>\n\n\n\n<p>After you\u2019ve narrowed it down to a few app options that meet your needs and budget, check out what others have said about their experiences.&nbsp;<\/p>\n\n\n\n<p>Reviews should be taken with a grain of salt; people are more likely to leave bad reviews than positive ones. However, these insights help determine if an app lives up to expectations and delivers on its promises.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Evaluation Process is Not Linear<\/h3>\n\n\n\n<p>Even with the utmost diligence, research, and planning, evaluating software for a coffee shop is not a linear process. Software that works for one shop may be a complete nuisance for another.<\/p>\n\n\n\n<p>At the end of the day, coffee business owners need to decide if the risk of paying for a new software outweighs the costs for their company. More often than not, it does\u2014but only if careful evaluation and preparation are done first.<\/p>\n\n\n\n<p><em>Cover photo by&nbsp;<a href=\"https:\/\/unsplash.com\/@claybanks?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Clay Banks<\/a>&nbsp;on&nbsp;<a href=\"https:\/\/unsplash.com\/s\/photos\/cash-register?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a><\/em><\/p>\n\n\n\n<p><em><strong>Anne Mercer&nbsp;<\/strong>is a freelance writer specializing in helping brands and individuals carve out their space in the specialty coffee industry. She is also the co-owner of&nbsp;<\/em><a href=\"https:\/\/victuscoffee.com\/\"><em>Victus Coffee<\/em><\/a><em>, based in West Hartford, Connecticut. Visit her website at&nbsp;<\/em><a href=\"https:\/\/annemercer.com\/\"><em>annemercer.com<\/em><\/a><em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Beyond the essentials, apps and software can provide immediate and long-term benefits to a coffee shop. But each piece of software comes at a cost\u2014and not always a financial one.<\/p>\n","protected":false},"author":1666,"featured_media":31274,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"limit_modified_date":"","last_modified_date":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}},"beyondwords_generate_audio":"","beyondwords_project_id":"","beyondwords_content_id":"","beyondwords_player_style":"","beyondwords_language_id":"","beyondwords_title_voice_id":"","beyondwords_body_voice_id":"","beyondwords_summary_voice_id":"","beyondwords_error_message":"","beyondwords_disabled":"","beyondwords_podcast_id":"","beyondwords_hash":"","publish_post_to_speechkit":"","speechkit_hash":"","speechkit_generate_audio":"","speechkit_project_id":"","speechkit_podcast_id":"","speechkit_error_message":"","speechkit_disabled":"","speechkit_access_key":"","speechkit_error":"","speechkit_info":"","speechkit_response":"","speechkit_retries":"","speechkit_updated_at":"","_speechkit_link":"","_speechkit_text":""},"categories":[14249],"tags":[],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What You Need To Know About Coffee Shop Software - Fresh Cup Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What You Need To Know About Coffee Shop Software\" \/>\n<meta property=\"og:description\" content=\"Beyond the essentials, apps and software can provide immediate and long-term benefits to a coffee shop. But each piece of software comes at a cost\u2014and not always a financial one.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/\" \/>\n<meta property=\"og:site_name\" content=\"Fresh Cup Magazine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/FreshCupMagazine\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-06T11:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-06T14:26:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/clay-banks-31l-8hY1mt4-unsplash.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1335\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anne Mercer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@FreshCupMag\" \/>\n<meta name=\"twitter:site\" content=\"@FreshCupMag\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anne Mercer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/\",\"url\":\"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/\",\"name\":\"What You Need To Know About Coffee Shop Software - Fresh Cup Magazine\",\"isPartOf\":{\"@id\":\"https:\/\/freshcup.com\/#website\"},\"datePublished\":\"2022-07-06T11:00:00+00:00\",\"dateModified\":\"2022-07-06T14:26:50+00:00\",\"author\":{\"@id\":\"https:\/\/freshcup.com\/#\/schema\/person\/f3f85ce891c892b1f8e8741aa95188ed\"},\"breadcrumb\":{\"@id\":\"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/freshcup.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Retail and Commerce\",\"item\":\"https:\/\/freshcup.com\/category\/retail-commerce\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What You Need To Know About Coffee Shop Software\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/freshcup.com\/#website\",\"url\":\"https:\/\/freshcup.com\/\",\"name\":\"Fresh Cup Magazine\",\"description\":\"Coffee Industry Stories and Insights\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/freshcup.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/freshcup.com\/#\/schema\/person\/f3f85ce891c892b1f8e8741aa95188ed\",\"name\":\"Anne Mercer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/freshcup.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a73e53a67be1bcb257fb4c64a51d185b?s=96&d=https%3A%2F%2Fp194.p3.n0.cdn.getcloudapp.com%2Fitems%2FNQu4LeXQ%2Fd67247f7-9611-4038-b16a-7478cd067ca3.jpg%3Fv%3Dfdbe2c631762f9448134eee172d9efb5&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a73e53a67be1bcb257fb4c64a51d185b?s=96&d=https%3A%2F%2Fp194.p3.n0.cdn.getcloudapp.com%2Fitems%2FNQu4LeXQ%2Fd67247f7-9611-4038-b16a-7478cd067ca3.jpg%3Fv%3Dfdbe2c631762f9448134eee172d9efb5&r=g\",\"caption\":\"Anne Mercer\"},\"description\":\"Anne Mercer is a freelance writer specializing in helping brands and individuals carve out their space in the specialty coffee industry. She is also the co-owner of Victus Coffee, based in West Hartford, Connecticut. Visit her website at annemercer.com.\",\"url\":\"https:\/\/freshcup.com\/author\/anne-mercer\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What You Need To Know About Coffee Shop Software - Fresh Cup Magazine","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/","og_locale":"en_US","og_type":"article","og_title":"What You Need To Know About Coffee Shop Software","og_description":"Beyond the essentials, apps and software can provide immediate and long-term benefits to a coffee shop. But each piece of software comes at a cost\u2014and not always a financial one.","og_url":"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/","og_site_name":"Fresh Cup Magazine","article_publisher":"https:\/\/www.facebook.com\/FreshCupMagazine\/","article_published_time":"2022-07-06T11:00:00+00:00","article_modified_time":"2022-07-06T14:26:50+00:00","og_image":[{"width":2000,"height":1335,"url":"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/clay-banks-31l-8hY1mt4-unsplash.jpg","type":"image\/jpeg"}],"author":"Anne Mercer","twitter_card":"summary_large_image","twitter_creator":"@FreshCupMag","twitter_site":"@FreshCupMag","twitter_misc":{"Written by":"Anne Mercer","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/","url":"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/","name":"What You Need To Know About Coffee Shop Software - Fresh Cup Magazine","isPartOf":{"@id":"https:\/\/freshcup.com\/#website"},"datePublished":"2022-07-06T11:00:00+00:00","dateModified":"2022-07-06T14:26:50+00:00","author":{"@id":"https:\/\/freshcup.com\/#\/schema\/person\/f3f85ce891c892b1f8e8741aa95188ed"},"breadcrumb":{"@id":"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/freshcup.com\/what-you-need-to-know-about-coffee-shop-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/freshcup.com\/"},{"@type":"ListItem","position":2,"name":"Retail and Commerce","item":"https:\/\/freshcup.com\/category\/retail-commerce\/"},{"@type":"ListItem","position":3,"name":"What You Need To Know About Coffee Shop Software"}]},{"@type":"WebSite","@id":"https:\/\/freshcup.com\/#website","url":"https:\/\/freshcup.com\/","name":"Fresh Cup Magazine","description":"Coffee Industry Stories and Insights","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/freshcup.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/freshcup.com\/#\/schema\/person\/f3f85ce891c892b1f8e8741aa95188ed","name":"Anne Mercer","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/freshcup.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/a73e53a67be1bcb257fb4c64a51d185b?s=96&d=https%3A%2F%2Fp194.p3.n0.cdn.getcloudapp.com%2Fitems%2FNQu4LeXQ%2Fd67247f7-9611-4038-b16a-7478cd067ca3.jpg%3Fv%3Dfdbe2c631762f9448134eee172d9efb5&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a73e53a67be1bcb257fb4c64a51d185b?s=96&d=https%3A%2F%2Fp194.p3.n0.cdn.getcloudapp.com%2Fitems%2FNQu4LeXQ%2Fd67247f7-9611-4038-b16a-7478cd067ca3.jpg%3Fv%3Dfdbe2c631762f9448134eee172d9efb5&r=g","caption":"Anne Mercer"},"description":"Anne Mercer is a freelance writer specializing in helping brands and individuals carve out their space in the specialty coffee industry. She is also the co-owner of Victus Coffee, based in West Hartford, Connecticut. Visit her website at annemercer.com.","url":"https:\/\/freshcup.com\/author\/anne-mercer\/"}]}},"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/freshcup.com\/wp-content\/uploads\/2022\/07\/clay-banks-31l-8hY1mt4-unsplash.jpg","jetpack_shortlink":"https:\/\/wp.me\/pf7LWY-88m","_links":{"self":[{"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/posts\/31270"}],"collection":[{"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/users\/1666"}],"replies":[{"embeddable":true,"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/comments?post=31270"}],"version-history":[{"count":0,"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/posts\/31270\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/media\/31274"}],"wp:attachment":[{"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/media?parent=31270"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/categories?post=31270"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/freshcup.com\/wp-json\/wp\/v2\/tags?post=31270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}